Eye on Design is a women owned business that specializes in the design, fabrication and installation of quality, custom, window treatments engineered to perform in demanding commercial environments! We offer our complimentary design services and quality installation services to clients across the nation. No project is too big or small.
Our team utilizes 25 years of combined commercial experience to create custom window treatment solutions that will meet your specific goals for energy efficiency, light control, ultra violet protection, privacy and design. We are here to help you obtain window treatments that match your project requirements for style, longevity, function and budget.
Our complimentary services set us apart from our competition. At Eye on Design we partner with architects, interior designers, facility managers, purchasing agents, and general contractors every day to help them design commercial window treatments for the specific needs of their project. Free detailing, specification writing, sampling and energy efficiency consultations are only a phone call away. Let us put our commercial experience to work for you today.
Eye on Design offers window treatments for hotels, nursing homes, corporate offices and boardrooms, industrial spaces, schools, theaters, government facilities, healthcare providers and small independent businesses across the nation. We offer expertise in the design and provision of motorized low voltage window shades and drapery tracks designed to integrate with both simple and complex building automation systems. We are experts in fire retardancy codes and can provide you with beautiful products that meet the demanding needs of your commercial project.
Meet Our Team of Experienced Professionals
Owner / Sales / Service & Design
Jennaver has acquired 15 years of commercial window treatment experience in the St. Louis market. Her passion for customer service fueled the creation of Eye on Design in 2005. Jennaver focuses her employees, vendors and subcontractors on the provision of excellent product and service to Eye on Design clients every day. When specifying commercial window treatment, ask Jennaver for her complimentary support with technical detailing, sampling and budget figures.
Cathy Westwood brings over 23 years of experience and passion to the Eye on Design Fabrication Department. She prides herself on creating window treatments that have an individual personality and tone that is distinct from any other treatment created. Her skill level and and quality standards are the best in the business. Cathy’s craftsmanship is a life-long passion that she brings to each custom window treatment she touches.
Installation Manager / Office Manager
In addition to his office management responsibilities, Gordon utilizes a lifetime of carpentry skills and more than 10 years of window treatment installation experience to meet the needs of our clients.
Sales and Service
Steve serves as our lead installation manager who ensures every installation meets the highest quality standards set forth in the window treatment industry. Steve is a skilled carpenter and craftsman who has over 15 years experience in the trade industry. His professionalism is unmatched.
Client Service Representative
Shelly has over 20 years experience in customer service working for national and regional retail firms. Shelly’s excellent communication skills and attention to detail are what make each and every job run smoothly at Eye on Design. She is committed to making every client of Eye on Design completely satisfied.
GSA Contract Services/Project Management
Utilizing his nearly 20 year experience in project management and client service both in the private sector and government, Tom works to proactively coordinate the details of each client’s project to ensure accuracy and quality.
The Eye on Design Story
In September of 2005, after spending a combined 15 years in the St. Louis commercial window treatment industry, Gordon and Jennaver Brown opened Eye on Design from their Belleville home and began providing products and services to the St. Louis Metropolitan area. To provide a location for their clients to view products and establish a more professional work environment, they opened the Gallery on Main St. in Belleville, Illinois in March of 2006. Since that date, they have worked hard to provide their employees and customers with the tools necessary to create a positive and successful professional relationship. Gordon and Jennaver share equal amounts of respect and appreciation for their clients and their employees as both are directly responsible for its daily success.
The Business Philosophy
To achieve success, it is important that a company take full responsibility for its client’s perceptions regarding service and product quality. The successful business will strive to maintain standards in these areas that are consistently higher than those of his competitors while offering a fair and competitive price for the quality products and services rendered.
Successful companies consistently provide excellent service to their clients. Their representatives possess a deep sense of personal integrity and an innate desire to help their clients obtain the products and services that best meets their needs and budget. Successful companies and their employees take full responsibility for meeting their commitments in all areas of service and hold themselves personally accountable for lapses in service and the resulting reparations. The level of service provided to clients is individual to every company and serves to place that company above or below his competitors, in the same market, selling the same services.
Successful companies consistently provide products of a quality level acceptable to each client based upon their project and budget requirements. Quality control is the sole responsibility of the company that distributes or manufacturers a product. It is the responsibility of the company to clearly set the quality expectations of the buyer prior to purchase. After purchase, any legitimate deviation from the level of promised quality must be corrected to meet the customer’s expectations. The level of commitment to product quality that a company is willing to uphold will serve to place that company above or below his competitors, in the same market, providing the same products.
The most valuable assets of any company, beyond its customer base and reputation, are its employees and relationships with primary vendors. The development of strong, effective and mutually beneficial relationships with primary vendors and/or distributors allows a company to better meet its quality and service goals through partnership. The employment of intelligent and hard-working employees and the cultivation of employee relationships based upon communication, trust, mutual gain and respect is key to the success of any company and its ability to realize the business philosophies detailed above.