Eye on Design offers comprehensive and professional residential window treatment services to homeowners in the St. Louis metropolitan region. Our designers work with you in your home, or in our 1,500 square foot window fashions gallery, to match the specific requirements of your project with the highest quality drapery, shades, blinds and shutters. Complimentary design services, multiple lines of high quality products, full-time installers and an on-site workroom provide our clients with custom, project specific options and superior value.
Our team utilizes 35 years of combined window treatment specific experience to create custom options that will meet your specific goals for energy efficiency, light control, ultra violet protection, privacy and design. We will work to help you create custom treatments that incorporate both functional beauty and affordable luxury. We love what we do and you will too!
Our comprehensive Hunter Douglas gallery is updated every 3 months with the latest control options, fabrics, patterns, and window treatment innovations available in the industry. In our gallery you can see the unique and luxurious “Alustra” collection of fabrics and finishes offered by Hunter Douglas. Our full time installation staff is trained in the installation and repair of Hunter Douglas treatments and available to you every day.
Eye on Design offers multiple lines of high quality shutters, blinds and shades in addition to our premium Hunter Douglas Collection of window treatments. We are equipped to help you find the best product to meet your energy efficiency, light control, ultra violet protection, privacy and design criteria and we will work hard to identify your needs and provide you with the solutions you are looking for.
Ask about our professional design services including room re-design, and space planning.
Meet Our Team of Experienced Professionals
Count on our knowledgeable and friendly window fashion professionals to coordinate your decorating project from start to finish. Our staff has received extensive training on a wide variety of custom window treatment and other interior finishes – including design, measuring, fabrication and installation.
Owner / President
With 17 years of window treatment design experience and a passion for service, Jennaver Brown directs her team of employees, vendors and craftsmen toward the provision of excellent product and service every day. Her background in environmental sciences fuels her interest in the “green building industry” and makes her a valuable resource for homeowners that are interested in building an environmentally conscious home.
Cathy Westwood brings over 23 years of experience and passion to the Eye on Design Fabrication Department. She prides herself on creating window treatments that have an individual personality and tone that is distinct from any other treatment created. Her skill level and and quality standards are the best in the business. Cathy’s craftsmanship is a life-long passion that she brings to each custom window treatment she touches.
Installation Manager and Office Manager
Gordon brings a lifetime of accrued accounting and carpentry skills and more than 10 years of window treatment specific installation experience to Eye on Design. Gordon focuses his energies daily on project management and customer service, the qualities that set us apart.
Sales and Service
Steve serves as our lead installation manager who ensures every installation meets the highest quality standards set forth in the window treatment industry. Steve is a skilled carpenter and craftsman who has over 15 years experience in the trade industry. His professionalism is unmatched.
Client Service Representative
Shelly has over 20 years experience in customer service working for national and regional retail firms. Shelly’s excellent communication skills and attention to detail are what make each and every job run smoothly at Eye on Design. She is committed to making every client of Eye on Design completely satisfied.
GSA Contract Services/Project Management
Utilizing his nearly 20 year experience in project management and client service both in the private sector and government, Tom works to proactively coordinate the details of each client’s project to ensure accuracy and quality.
The Eye on Design Story
In September of 2005, after spending a combined 15 years in the St. Louis commercial window treatment industry, Gordon and Jennaver Brown opened Eye on Design from their Belleville home and began providing products and services to the St. Louis Metropolitan area. To provide a location for their clients to view products and establish a more professional work environment, they opened the Gallery on Main St. in Belleville, Illinois in March of 2006. Since that date, they have worked hard to provide their employees and customers with the tools necessary to create a positive and successful professional relationship. Gordon and Jennaver share equal amounts of respect and appreciation for their clients and their employees as both are directly responsible for its daily success.
The Business Philosophy
To achieve success, it is important that a company take full responsibility for its client’s perceptions regarding service and product quality. The successful business will strive to maintain standards in these areas that are consistently higher than those of his competitors while offering a fair and competitive price for the quality products and services rendered.
Successful companies consistently provide excellent service to their clients. Their representatives possess a deep sense of personal integrity and an innate desire to help their clients obtain the products and services that best meets their needs and budget. Successful companies and their employees take full responsibility for meeting their commitments in all areas of service and hold themselves personally accountable for lapses in service and the resulting reparations. The level of service provided to clients is individual to every company and serves to place that company above or below his competitors, in the same market, selling the same services.
Successful companies consistently provide products of a quality level acceptable to each client based upon their project and budget requirements. Quality control is the sole responsibility of the company that distributes or manufacturers a product. It is the responsibility of the company to clearly set the quality expectations of the buyer prior to purchase. After purchase, any legitimate deviation from the level of promised quality must be corrected to meet the customer’s expectations. The level of commitment to product quality that a company is willing to uphold will serve to place that company above or below his competitors, in the same market, providing the same products.
The most valuable assets of any company, beyond its customer base and reputation, are its employees and relationships with primary vendors. The development of strong, effective and mutually beneficial relationships with primary vendors and/or distributors allows a company to better meet its quality and service goals through partnership. The employment of intelligent and hard-working employees and the cultivation of employee relationships based upon communication, trust, mutual gain and respect is key to the success of any company and its ability to realize the business philosophies detailed above.